Comments on: Shut Up and Listen! http://www.weakestlinkconsulting.com/2008/04/shut-up-and-listen/ Business Solutions for Entrepreneurs. Creating Customer value and Lasting Customer relationships. Thu, 04 Dec 2008 19:21:12 +0000 http://wordpress.org/?v=2.5 By: Chris Crum http://www.weakestlinkconsulting.com/2008/04/shut-up-and-listen/#comment-262 Chris Crum Wed, 02 Jul 2008 18:42:20 +0000 http://www.weakestlinkconsulting.com/?p=22#comment-262 Craig's list is great stuff. It's the same chain of events that can occur if you just a. offer a quality product and b. provide great customer service. Craig’s list is great stuff. It’s the same chain of events that can occur if you just a. offer a quality product and b. provide great customer service.

]]> By: timethief http://www.weakestlinkconsulting.com/2008/04/shut-up-and-listen/#comment-252 timethief Tue, 01 Jul 2008 16:18:38 +0000 http://www.weakestlinkconsulting.com/?p=22#comment-252 It's my experience gained through operating my own small business for many years that I do not need to sell my products - once the customer sees them they sell themselves. Also the vast majority of new customers I gain are gained by word of mouth. Therefore, I don't waste my money on broad based advertising. It's also my experience that the time I spend listening to customers and then modifying existing products to suit or making new ones that suit keeps my business alive and well. It’s my experience gained through operating my own small business for many years that I do not need to sell my products - once the customer sees them they sell themselves. Also the vast majority of new customers I gain are gained by word of mouth. Therefore, I don’t waste my money on broad based advertising.

It’s also my experience that the time I spend listening to customers and then modifying existing products to suit or making new ones that suit keeps my business alive and well.

]]> By: Erik Johnels http://www.weakestlinkconsulting.com/2008/04/shut-up-and-listen/#comment-6 Erik Johnels Thu, 24 Apr 2008 02:06:19 +0000 http://www.weakestlinkconsulting.com/?p=22#comment-6 Unfortunately, all too many confuse zero-dollar with zero-effort. And as you know very well, word of mouth marketing requires a serious commitment - but it requires a commitment to the customer, which in itself will always pay off. Craig understands what i think is going to dominate in a tightening economy. That those who think short term, will survive just that long. Unfortunately, all too many confuse zero-dollar with zero-effort. And as you know very well, word of mouth marketing requires a serious commitment - but it requires a commitment to the customer, which in itself will always pay off.

Craig understands what i think is going to dominate in a tightening economy. That those who think short term, will survive just that long.

]]> By: Martin Russell http://www.weakestlinkconsulting.com/2008/04/shut-up-and-listen/#comment-5 Martin Russell Wed, 23 Apr 2008 07:43:14 +0000 http://www.weakestlinkconsulting.com/?p=22#comment-5 Excellent information. And people say zero-dollar marketing doesn't exist. Well, let them spend their money how ever they like. I'll go with Craig :-) Excellent information.

And people say zero-dollar marketing doesn’t exist. Well, let them spend their money how ever they like. I’ll go with Craig :-)

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